This Delivery, Refund, replacement & Return Policy is applicable to purchases made from via only.


After payment has been received you will receive an instant automated email delivery containing your your download and installation information.  Please check your spam and junk inbox if you have not received.  In some cases some licenses are processed through the publisher and emailed direct to the end user usually within 24 business hours (excluding weekends & public holidays).  Details of expected delivery timeframes are noted in the listing.


Consumer Guarantees and Your Rights Under the Australian Consumer Law

This Policy does not replace or exclude any rights that apply to you under the Australian Consumer Law (ACL).

If you believe that your purchase fails to meet one or more of the consumer guarantees, then you may be entitled to a remedy.

Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law.

A refund or replacement is offered for all software license applications issued that fail to activate the purchased application.


We will notify you once we have confirmed the provided license or activation is faulty and you will be automatically refunded to your original payment method within 1 to 3 days. Please remember it can take some time for your bank or credit card company to process and post the refund.

EXEMPTIONS/Non returnable items

Please choose carefully as unless Australian Consumer Law applies, Software Site does not accept return of goods because you changed your mind or make a wrong decision about cheapasales goods or services.

This exemption policy applies to the following products:

Software and other downloadable material offered on our site.  


Cheapasales will strive to replace any faulty license within 24 hours.


Cheapasales sales are downloadable material and therefore we do not require any return for faulty licenses.